FAQ....
Q. CAN I GET A REFUND?
A. ALL HAIR AND PRODUCTS ARE FINAL SALE.
Q. DO YOU HAVE HAIR AND WIGS ON HAND?
A. YES HAIR AND WIGS ARE IN STOCK OCASSIONALY SOME HAIR AND WIGS WILL HAVE TO BE ORDERED.
O. HOW LONG IS SHIPPING?
A. IF YOU ORDER HAIR ON HAND SHIPPING IS THE SAME DAY IF YOU ORDER BEFORE 2pm CENTRAL STANDARD TIME SHIPPING IS 7 TO 14 BUSINESS DAYS. BUSINESS DAYS ARE MONDAY THROUGH FRIDAY NOT WEEKENDS ON OR BEFORE THE 14th BUSINESS DAY YOU WILL RECEIVE TRACKING INFO.
A. CAN I PICK THE HAIR UP THAT I ORDERED ONLINE?
Q. IF YOU ORDER HAIR ONLINE YOU CAN NOT PICK IT UP IT WILL HAVE TO BE SHIPPED TO YOU
Q. HOW OFTEN CAN I REUSE THE HAIR?
A. OUR HAIR CAN BE USED FOR MULTIPLE INSTALLS BECAUSE IT IS 100% HUMAN HAIR.
Q. CAN THE STRAIGHT HAIR HOLD CURLS?
A. YES... SHEAR GLAM LUXURY HAIR can be hot curled, flex rod, rolled on rollers,etc...
Q. CAN THE CURLY HAIR AND WAVY HAIR BE STRAIGHTENED?
A. YES... SHEAR GLAM LUXURY HAIR can be straightened with the use of a flat iron or a pressing comb/hot comb.. Be sure to use a heat protector to prevent heat damage. but just like your natural hair if you constantly straighten CURLY HAIR and WAVY HAIR over and over the curls and waves will become harder to bounce back.
Q .HOW MANY BUNDLES DO I NEED?
A. IT DEPENDS ON YOUR DESIRED THICKNESS. AND HEAD SIZE THE LONGER THE LENGTH THE MORE BUNDLES YOU WILL NEED, BECAUSE LONGER LENGTH BUNDLES MEAN THE WEFTS WILL BE SHORTER PLEASE KEEP THIS IN MIND WHEN PURCHASING HAIR,
12" - 14" - 2 BUNDLES
16" - 32" - 3 TO 4 BUNDLES
34" - 42" - 4 TO 5 BUNDLES
44" - 60" - 5 TO 7 BUNDLES
Q. WHAT'S THE DIFFRENCE BETWEEN RAW STEAMED HAIR AND RAW UNPROCCESSED HAIR?
A. RAW STEAMED HAIR (FILIPINO HAIR AND SOUTHEAST ASIAN) is 100% human hair that is STEAMED TO CREATE TEXTURES SUCH AS BODY WAVE, DEEP WAVE. ETC WITH NO CHEMICAL SMELL NO FILLER HAIRS OR PLASTIC SYNTETIC FIBERS FULL FROM TOP TO BOTTOM.
RAW UNPROCCESSED HAIR (CAMBODIAN HAIR) ONLY AVAILABLE IN THREE NATURAL TEXTURES STRAIGHT WAVY AND CURLY THIS HAIR IS A LITTLE MORE EXPENSIVE DUE TO IT'S AMAZING LONGEVITY AND QUALITY EXTREMELY FULL BUNDLES FROM TOP TO BOTTOM.
Q. DOES THE HAIR SHED?
A. any hair that has been cut from a donor and sewin on a weft may have soom slight shedding. to ensure the hair shedding is keept to a minium when your stylist does your install have them sew around the weft and not threw the weft.